Friday, September 7, 2012

The Sarcoa experience

As I've said before, I'm no restaurant reviewer. But I do think our recent trip to one of the city's newest and most coveted restaurants (Sarcoa of course) deserves a few words!

Let me backtrack a bit....the first time we visited the Discovery Centre down at Pier 4 was last summer, for a charity auction event. The space was obviously fairly new, bright and airy - but there was nothing permanently in place there. How strange? we thought. This beautiful new building on the waterfront with nothing going on. A readymade patio outside, facing the lake, with no chance for Hamiltonians to enjoy it. It turns out that the centre has quite a history, first as a Parks Canada museum and educational centre, before being shut down in 2010.

Soon after we attended that charity event back in the summer of 2011, we began to hear rumblings that the plan was to move restaurants into the centre - a concept which we were obviously very excited about, given the site's potential.

Fast forward to this summer and the arrival of the first such restaurant, Sarcoa, which opened its doors in July.

I'll admit that I clearly underestimated the popularity (and hunger for) this type of restaurant in this location. We called them up one Friday soon after opening and asked about reservations for that weekend. They had nothing available. The same thing happened the following weekend. Eventually, we smartened up and made reservations a week ahead.

Finally, Sarcoa day came. We headed out to the bay and were instantly impressed by what they've done with the space. The patio outside is incredible - a large space with palm trees, a great view of the lake, an impressive bar in the middle and little 'cabanas' (cushiony covered outdoor spaces) for larger get-togethers. Inside was pretty chic as well - large, light and airy with a huge modern bar on one side, and loads of booths and tables and local art on the walls. We immediately thought that this place would be an impressive venue for either a large event or a smaller birthday party. Obviously, the patio likely doubles the amount of seating at the restaurant, so I imagine it will probably be pretty crowded in the winter after they shut the patio down.

In spite of all of these positive developments, our first five minutes at Sarcoa proved to be the only negative part of our night. There was a bit of a lineup at the front to get seated. As we waited, an older couple in front of us was quarreling with several of the 'hosts' over their online reservation (the restaurant didn't seem to have a record of it). The hostess told the couple that they were fully booked up that night and the following night and if the couple wanted to make a reservation for later in the week, she could do that. They stormed out.

We didn't really give it a second thought until we were seated and ordering. We noticed that while the restaurant was busy, there were a number of tables around us that were empty - and stayed empty - for the entire 1.5-2 hours that we were there. Now I'm no restaurant manager, but I'm pretty sure that the couple could have eaten and been out before any late 'reservations' showed up....

This event led to an extended conversation between hubby and I about good business sense, and the fact that those customers will likely never return to Sarcoa. They've lost that couple for life, whereas if they'd just been a bit flexible and let them have a table for two for an hour, all that could have been averted. I don't want to bring up the "T" word, but when we were in Toronto, I did notice that in even the busiest restaurants downtown, they usually tried to accommodate walk-ins, even if it meant a lengthy wait at the bar. Rarely was anyone ever sent away.

But I digress...

The food itself was pretty good - Margherita pizza for me and burger and fries for hubby - as well as dessert (peach cobbler and brownies...mmm...) A great place for date night!

Unlike the couple who we encountered at the beginning of our Sarcoa visit, we would definitely make a return visit (possibly with out-of-towners) as its still such a gem on the waterfront. We also can't wait to try the other restaurant that is slated to open up next to Sarcoa soon!


Sunday, September 2, 2012

The search for a Dundas cactus...

We're coming to the end of our second summer in Hamilton, yet somehow last year we missed out on the Dundas Cactus Festival.

I have a feeling it had something to do with it being on at the same time as the chili cook-off on Augusta Street, but somehow this year, even with me being in my third trimester, we managed to cram both festivals in! (We had family in town that weekend, which always means more activities than usual!)

Anyway - the Cactus Festival....

Truth be told, we didn't even know it was on...or what it was. We decided to take my mother-in-law to Dundas to have a look around and low and behold, there was something afoot (food trucks, vendors, etc. were busy setting up.)

The first thing all three of us said was "Cactus festival? Here? I don't see any cacti..."

We decided to go into a local establishment to ask about the origins of this Cactus festival - a question to which no one really knew the answer, but a woman did seem shocked that we were asking. "You've never BEEN to the CACTUS FESTIVAL before?" she asked....

Ummm, unfortunately not, my hubby replied - we're still fairly recent Toronto transplants.

She proceeded to tell us about how it is the biggest festival of the year (according to the website, the festival attracts 100,000 people), and there would be live music, vendors, FOOD, etc. Obviously, we decided to stick around.

(After doing some basic research, I learned that the festival is an unofficial 'homecoming' event and bears its name as a result of Dundas' recognition as a producer of greenhouse cacti.)

Given that we were there right when the festival kicked off at 6pm on a Friday night (although we did miss the Cactus Festival parade!), it wasn't in full swing - but the place was packed.

What we found at the Cactus Festival was your usual mix of jewellery, clothes and service vendors (many of the King St. storefronts had little booths outside), as well as LOTS of food options (including our favourite food trucks!). This time around, we opted for a festival-appropriate dinner choice, the aptly-named Thirsty Cactus.

As we wandered up and down King St. that evening, we realized that this was not only a popular festival about which Dundas residents seemed extremely excited and proud, but also a great free event (akin to so many other summer festivals in Hamilton) that importantly allow the community to get out, interact and see the best that certain towns and neighbourhoods have to offer - but we never did spy a cactus!